Authenticate the origin of a message from Arcycom

You may be subject to fraud attempts, especially through messages that make you think they come from our company Arcycom (E. Leclerc). We call for the utmost vigilance as this risk of fraud is real.

How to ensure a message comes from Arcycom.

Here are some indications that can help you verify if you are indeed dealing with our company:

• All our email addresses end with @boisdarcy.leclerc - if you receive an email from a similar address ending differently, be aware that it is not from our company. One way to check is to verify the address used to reply to your correspondent. Do not rely on email signature banners.
• To ensure you are speaking with a representative of our company, please contact them by phone at +33 (0)1 47 10 04 50.

Suppliers and partners, we urge you to increase scrutiny.

• We are based in France and we never work internationally
• We do not pick up goods from our suppliers
• Our only possible delivery addresses are:
  CENTRE E.LECLERC
  11 AVENUE JEAN JAURES
  78390 BOIS D'ARCY
  
  E.LECLERC DRIVE
  AVENUE GEORGES MELIÈS - RUE ORSON WELLS
  78390 BOIS D'ARCY
  
  E.LECLERC EXPRESS
  75 RUE DE LA LOUVIERE
  CENTRE COMMERCIAL DE LA LOUVIERE
  78120 RAMBOUILLET

How to respond.

"A person working at Arcycom contacted me"

To verify that this person works at Arcycom, contact them at our switchboard number: +33 (0)1 47 10 04 50. If it is an email, check that the reply address ends with @boisdarcy.leclerc. Do not rely on email signature banners or mobile phone numbers.

"A company claiming to be Arcycom placed an order with a foreign shipping address: what should I do?"

The company Arcycom (E. Leclerc) never places orders with a shipping address outside of France. If you receive such an order, ignore it and please report it to us as soon as possible.

"I received an email from the company Arcycom, placing an order with direct pickup of the goods from our premises. Should I respond to this request?"

Arcycom (E. Leclerc) will never request direct pickup of goods from its suppliers. Do not respond to this order which does not come from our company and contact us immediately.